COVID-19: Special Conditions require Special Measures!

Nowadays, we are all faced with an exceptional situation, both privately and commercially. In addition to the health risks, we are all directly affected by the closure of the shops.

The corona crisis is now having a direct impact on usual retail by the closure of the shops.

However, the need for Devices which make the home more beautiful (cocooning) is constantly increasing, as part of the necessary stay at home and must now be operated online.

We are facing the current situation with open mind and would like to contribute to our services so that we can get through the next phase together.

We would therefore like to actively support you until April 5, 2020 and adjust our conditions wherever it makes sense to us.


We'll make it easy for you:​

Our internal processes are well coordinated and we keep our administration lean. 

All online orders are sent by one employee alone, Corona Free and packed with love!

All orders are shipped from our warehouse or directly from our partners. This applies to deliverable goods, shipping within Germany and as long as we can deliver via parcel services. We will keep you informed of any changes in the options.

Please keep in mind that according to the GDPR you are obliged to enter your consent, forwarding the address data to us or third parties for the purpose of direct delivery.


Volume discount also on single or low-price products​:

Our volume discount of 15% applies immediately to every new order.​

When ordering, enter the password corona15 in the "Redeem Coupon Code" field and you will receive a 15% discount on your respective order.

We reduce the shipping costs for small orders.

Our shipping costs per product are very different and we live a confusing mixed calculation. Our product range only has few individual products for which we calculate shipping costs. In the current situation, we would like to support where it makes sense and enable you to maintain a healthy margin even with small orders.

Our shipping costs are usually applied for an order value of less than 300 €. We are now reducing this to € 50 due to the special circumstances.

 
We are there for you - at any time:​

We are changing our availability to 24/7.

We are changing our way of working and have removed our permanent presence in the office. Our shop is closed, but our online shop is active around the clock (24/7).

Technology allows us to work flexibly here. This ensures that we are permanently available for you, even in the evenings and on weekends.

Our shipping procedures are still Monday through Friday until midday, but we are adjusting our availability as we assume that many of you will do the same.
 

The 360° all-round View:

Environment and Responsibility.

Another goal is not to create a major environmental impact from many small shipments and the associated many trips. It is also not our goal to produce unnecessary costs and thereby make our disadvantage to your advantage.


The most important at the end:

Stay healthy!

We wish to you and your families health in the first place.
Planning and forecasts are currently difficult to make and we will keep you up to date should the situation change for us in any way.


With Audiophile Greetings,
Dr.Ing. Theodore Betsos


High-End Studios