Shipping & payment conditions

 
 
DELIVERY AND SHIPPING

The dispatch takes place within 1-4 days after receive of payment. In rare cases, this period can be increased somewhat, depending on the availability of the products by the manufacturers.

Unless otherwise is indicated, the dispatch within Germany is free of charge for the purchaser.

The beginning of the quoted delivery time assumes the timely and proper fulfillment of the obligations of the purchaser. The defense of breach of contract is reserved. Orders with different levels of availability of the goods are delivered only when all ordered items are available, unless a partial delivery has been agreed and confirmed in writing by us. However, High-End Studios reserves the right to make partial deliveries.

Delivery is made from the High-End Studios central warehouse, to the person designated by the purchaser's delivery address. For the transport, a suitable transportation company will be selected by High-End Studios, except the buyer has instructed a transporter, appointed by him. This requires the written agreement and consent. Stated delivery dates are considered as information only under reservation of delivery provided High-End Studios procure third-party manufactured components.

If a delivery to the consignee is not possible, because the product does not fit through the front door or the staircase of the house or because the consignee cannot be found on the specified delivery address, although the delivery time has been given to the buyer in a reasonable time, the purchaser has to bear the costs of the unsuccessful delivery attempt. Should the acceptance of a delivery refused by the consignee, the purchaser has to bear any shipping costs, return postage (if applicable) and a processing fee plus the amount of € 50 burden.
 

PAYMENT TERMS

All prices of www.e-shop.highendstudios.de include the legal sales tax/VAT, at the applicable rate.

Payment of the purchase must be done by bank transfer to the Bank Account of High-End Studios, unless other way of payment is chosen by the purchaser. Unless otherwise is agreed, the full payment shall be done by the customer within 10 days, starting from the date of order. If within 10 days from the order, no payment or down payment has been made by the customer, High-End Studios reserves the right to cancel the order for lack of payment and automatically release the goods for other customers.

 

Contractually agreed partial payments to us are possible, under certain circumstances and only after a specific written agreement. In this case, the purchaser is obliged to publish his intention in advance and before the contract completion.